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Audit Programme Manager

SX3 Independent Claims Consultants - reading, south east england

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Job Description

About SX3SX3 provide audit, resource and consultancy services to the insurance industry. Our business is expanding, and we are looking to recruit a skilled programme manager to support our management team in the successful delivery of our services. SX3 comprises a small team of employees who value straight talking, initiative taking and getting the job done. Once oriented in our business, you’ll be a self-starter and a safe pair of hands for our work. The role is adaptable, working under the supervision of the Head of Operations. The role is home-based, with flexible working to suit your schedule.Key ResponsibilitiesProgramme Management: Planning, Governance & FinancialDevelop and maintain the programme roadmap and timeline, monitor progress, and ensure that milestones are being met.Establish governance structures (steering committee, escalation paths, approvals).Develop and enforce project processes, standards, and quality frameworks.Track actual vs forecast spend and profitability at programme level.Track performance metrics (turnaround times, errors, quality scores) at programme level.Prepare and deliver programme progress updates, dashboards, and executive reports to internal leadership.Internal Stakeholder ManagementIdentify all project internal stakeholders, set up regular communication channels and reporting.Facilitate stakeholder onboarding for projects.Manage stakeholder expectations and resolve conflicts.Lead weekly reviews of the programme within SX3 and ensure issues/conflicts are identified and remedied.Project & Resource ManagementOversee multiple concurrent projects under the programme, ensuring deliverables are aligned.Monitor utilisation rates and ensure workloads are managed.Design and maintain dashboards and KPIs for project performance.Support the timely delivery of project reports to clients.Mentor internal project resource.Facilitate training for new project standards or tools.Support a culture of accountability and quality.Risk & Issue ManagementIdentify project/programme risks, develop mitigation plans and contingencies.Log and track issues to resolution.Escalate critical risks or blockers promptly.Process Improvement & Quality AssuranceReview project methodologies regularly to ensure best practice.Analyse closed projects for trends and root causes.Provide recommendations for process improvements.Implement continuous improvement initiatives.Facilitate internal audits to check consistency and quality of deliverables.Technology & Data ManagementOversee use of audit tools and data management systems.Help identify and implement technology solutions to improve project efficiency.Skills Requirements:Minimum 5 years’ programme management experienceAuditing/audit management experienceStrong project and programme management experience with large and complex projects.Broad knowledge of project and programme management methodologies.Understand the wider objectives of the programme, such as business and strategic goals.The ability to work with a wide range of individuals.Strong leadership and managerial skills with appropriate experience.Strong knowledge of budgeting and resource allocation procedures.Job Type: Full-timePay: £32,000.00-£35,000.00 per yearBenefits:Casual dressCompany eventsWork from home

Created: 2025-08-01

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