Field Delivery Manager

Job DescriptionJoin Johnson Controls A Global Leader in Fire SuppressionJohnson Controls is a global leader in fire suppression, providing innovative, reliable systems and expert service that protect people and critical assets. Our teams deliver safe, compliant, highperformance solutions across a wide range of industries, helping customers stay protected and operational every day.Were now looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, this is the opportunity for you.Why Join Us?This is your chance to work with cuttingedge fire suppression systems, protect lives and property, and build a rewarding career with a global leader in safety solutions.At Johnson Controls, we dont just maintain systems we create safer environments. Join our team and make a real difference every day.What We OfferWe believe in rewarding your expertise and commitment:Competitive salaryCompany vehicle, fuel card, and full PPE25 days paid holiday plus bank holidays, plus paid sick leave7% matched pension contributions, free life assurance, and employee assistance programmeDiscounts on highstreet brands and Johnson Controls security productsCycletowork schemeExtensive training and crossskilling opportunities with worldclass resourcesSupportive, collaborative team culture with access to business resource groupsLongterm career development and progression opportunitiesWhat Youll DoLead, coach, and manage a team of field engineers across multiple sitesEnsure safety, compliance, and outstanding service at all timesSupport and supervise performance to meet operational KPIs and customer expectationsBuild strong customer relationships and manage onsite issues or complaintsMonitor budget performance, control costs, and identify efficiency improvementsCoordinate callout rotas, equipment, fleet use, and engineer schedulesIdentify training needs, onboard new engineers, and support succession planningAct as a key support to the Service Delivery Manager when requiredWhat Were Looking ForPrevious experience in the fire suppression industry is essentialAbility to frequently visit sites each week is essentialProven experience managing teams in a fieldbased engineering environmentStrong leadership, coaching, and performance management skillsExcellent planning, multitasking, and communication abilitiesA proactive, solutionfocused mindset with strong commercial awarenessConfidence managing safety protocols, audits, and compliance requirementsAbility to work crossfunctionally and build strong stakeholder relationshipsIf youre ready to lead from the front, inspire your team, and make a real impact on service excellence apply now and be part of something big.#LI-NT1#LI-Onsite#RMDFL

Created: 2026-03-19