Deputy General Manager

Job DescriptionThis role is ideal for someone looking for their next step with a strong operations background!nWe are looking for someone with Deputy General Manager Experience to be based at our newly opened village in Henley Upon Thames.nAt Audley we develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. We offer stylish apartments and houses complete with the best facilities from bistros and bars to health clubs and swimming pools. And, of course, exceptional service throughout. It's retirement, but not as the UK has known it.nThe Deputy General Manager is responsible for the delivery of exceptional customer service to Audley property owners and external customers visiting on site. They are responsible for the leadership of the village team including recruitment, development and engagement so they can deliver our care and hospitality services, ultimately to drive the commercial profitability of the village.nThe Ideal Candidate:nnPrevious experience in a similar role in a 4 or 5 establishment is a mustnNatural leader and commercially astute, with strong organisational and problem-solving skills.nPassionate about customer service using a genuine and approachable manner.nConfident communicator with the ability to lead and develop a team of approximately 50 employees and influence across all areas of the business.nHands on approach and take proactive role with departmental managers in order to identify and support needs at all levels.nnIn Return You Will Receive:nnWork life balancenCompetitive salarynCompany pension scheme, with a 5% company contributionn33 days holiday (inclusive bank holidays)nBonusnBupa Private Medicaln50% discount on food and drinks at all of our restaurants nationwidenGuest suites at staff rates at all of our luxury villages nationwidenExcellent learning and development opportunitiesnFree membership to our employee discount portal with access to discounts at all major retailers.nFree membership to our Healthcare Cash Plan SchemenRefer a friend bonus scheme and a lot morennAudley Group is proud to be an equal opportunity workplace and is an affirmative action employer.We arecommitted to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin,sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also DE&Ipolicy/statementnAV_CHPnn

Created: 2025-08-04