Customer Relationship Administrator

Job DescriptionFIND is a specialist staffing business serving the Skills, Learning, and Apprenticeship markets across the UK. We are representing one of the largest providers in the training sectoran Ofsted Grade 2 organisation with over 30 years of experience. They deliver training across all four nations of the UK, supporting over 7,000 active apprentices. Recognised as a trusted leader in the field, they are now seeking an Administrator to join their team. Role: Resources Planning AdministratorLocation: Hybrid working, with a minimum of two office days a week in ReadingSalary: 24,000Travel: Candidates must drive and have access to their own vehicle as the office isnt accessible via public transportPerson Specification Key Technical Skills:Microsoft office and excellent Excel skillsExcellent numeracy skillsWorking knowledge of the buying processCommercial understanding to identify and implement cost savingsKey Behavioural Competencies:Strong communication skills both written & verbalFlexible and proactive team playerGood problem solving skills and logical thinkerAbility to prioritise and excellent organisational skillsAbility to work under pressure & meet tight deadlinesTop 4 Major Tasks and Activities:Assist Resource Lead with scheduling project.Assert yourself as first point of contact for all trainers and associates.Responsible for raising Purchase OrdersResponsible for ordering and stock management of Academy consumables.Additional Key Accountabilities:Coordination and maintenance of all central resourcesCarry out stock takes of all Academy consumables and assets.Proactively engage with both trainers and suppliers to improve training material quality and identify cost savings.Responsible for allocating our virtual classroom licences and informing trainers.Responsible for keeping our Workbook ordering portal up to date and being the key contact for our supplier.Key Outputs/Deliverables:Report trainer utilisation figures.Report room utilisation figures.Report resource utilisation figures.Monthly stock take

Created: 2025-06-14