Assistant Bodyshop Manager

Job Description Job Description:Assistant Bodyshop Manager - RayleighAre you ready to take the next step in your automotive career?Were looking for an experienced and motivated Assistant Bodyshop Manager to join our busy and growing team in Rayleigh. If youre passionate about delivering outstanding customer service, maintaining high repair standards, and thrive in a fast-paced environment, this could be the perfect opportunity for you.Join a market-leading automotive repair business that values its people and invests in their development.What We OfferCompetitive salary plus bonus28 days holiday (including bank holidays)Healthcare Cash Plan (including gym and retail discounts)Employee Assistance ProgrammeCelebration Day an extra day off to celebrate an important day in your lifeCar insurance discount with LVCompany pension schemeEmployee engagement budget for team activitiesAccess to Mental Health First AidersCycle to Work SchemeRefer a Friend bonus schemeAdditional benefits coming soonAbout UsABL has been a leader in vehicle repair since 1994. Working closely with major insurance partners, we pride ourselves on delivering high-quality repairs alongside exceptional customer service.Due to continued growth and expansion, were looking for driven individuals who want to be part of our success story.The RoleAs Assistant Bodyshop Manager, you will play a key role in the daily running of our production workshop, ensuring repairs are completed efficiently, to the highest quality, and that customers are supported throughout the repair journey.Youll be the main point of contact for customers once their vehicle arrives on site and will work closely with the workshop, parts team, and office team to ensure a smooth repair process.Key ResponsibilitiesSupport the productivity and performance of the workshop to meet repair targetsAct as the main point of contact for customers throughout the repair processManage customer expectations and provide regular updates on repair progressEnsure repairs meet the highest quality standardsMonitor costs and support control of cost of saleWork closely with production teams to maintain an efficient workflowHandle and resolve customer queries or complaints professionallyCreate and manage job cards and ensure accurate documentationEnsure parts are ordered and processed correctlyCarry out final quality checks before vehicle handoverEnsure compliance with Health & Safety and workshop regulationsMaintain strong working relationships with insurance partnersWhat Were Looking ForExperience within a bodyshop or accident repair environmentStrong customer service and communication skillsExcellent organisation and time managementAbility to multitask in a fast-paced environmentHigh attention to detailConfident telephone mannerGood understanding of vehicle repair processes and industry standardsPersonal QualitiesPositive, proactive attitudeTeam player with strong interpersonal skillsFlexible with a can-do approachTakes ownership and responsibilityHonest, reliable and professionalPride in delivering high standards of workIf youre looking to join a growing, supportive company with strong career opportunities, wed love to hear from you.

Created: 2026-03-20