Planner

PlannerDepartment:Industrial & Commercial Gas Metering Employment Type:Part Time Location:Preston (Redscar) Reporting To:Debbie Hinds Compensation:£12.21 / hourDescriptionWe work on behalf of our client, National Gas. Our role involves changing and maintaining gas meters owned by National Gas. We have several engineers covering areas across the country, including Northeast & Yorkshire, Northwest, West Midlands, East Mids, East Anglia, and London. We operate on an in-house system that allocates work to engineers based on geographic areas. Due to time constraints on appointments, we prioritize each job to ensure attendance within designated time bands, working to SLAs, which contribute to our KPIs.Key ResponsibilitiesReport any issues to an on-call Manager. Good Excel skills are required for hourly and end-of-shift reports. Handle calls mainly from engineers or clients; occasionally from customers requesting appointments. During summer months, proactively contact customers to schedule appointments. Working hours are 8:45 am – 5:15 pm (8.5 hours) in summer; in winter, hours may shift to 8:00 am – 6:00 pm (10 hours). Winter is our busy period with customers off gas. Additional hours may be available to cover holidays and sickness.Skills, Knowledge & ExpertiseComputer literate with strong Microsoft Excel skills Experience in an administrative role is preferredJob BenefitsWe offer a competitive salary based on experience and a comprehensive benefits package. Network Plus is an Equal Opportunity Employer, celebrating diversity and not discriminating based on race, religion, color, nationality, sex, sexual orientation, age, veteran status, disability, or other protected characteristics. We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners. We prioritize your privacy and the security of your personal information. By applying, you agree to our privacy policy.#J-18808-Ljbffr

Created: 2025-08-30