Loss Adjuster

LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance,providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders.Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandaregoingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase.Before applying for this role, please read the following information about this opportunity found below.WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefectClaimsonbothadelegatedandretainedauthoritybasis.ThepositionwouldalsosuitanexperiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehome-basedandareexpectedtotraveltositesthroughouttheUK.JobLocation: HybridworkingcoveringNewcastleandtheNorthEast JobType: Full-time(Mon-Fri).KeyActivities: UndertakelossadjustingservicesonanallocatedportfolioofLatentDefectInsuranceClaims,ensuringthatalltasksarecompletedefficientlyandeffectively.Attendsitevisits/on-sitemeetingstoinvestigatecausationandcover.Reviewreportsandgatherinformationasrequiredtofullyinvestigateeachclaim.Liaisewithotherindustryprofessionals,suchasSurveyors,Engineers,SolicitorsandInsurerstodiscussclaims,agreeinvestigationstrategies,advisingonliabilityandcostsandmakingappropriaterecommendationswithregardstopolicyliabilityandclaimshandingstrategy.Manageyourdiarytoensureoptimumuseoftimeandresources,meetingallagreeddeadlines.UpdateClaimsManagementPortalSystemtoensurealllossadjustingrecordsareaccurateandcomplete,andalldatasecurelystoredfollowingappropriateguidelines.PeriodicallyattendteammeetingsatShrewsburyheadoffice.PerformothertasksasreasonablyrequiredbySeniorManagement.Participateinanyinternalorexternaltrainingasrequired,includinghighlevelCII/CILAqualifications.Thecompanywillcoverthecostofalltrainingfeesbutreservestherighttoclaimbacksomeorallthecostsshouldyouleavethecompanywithinacertaintimeframe(asstipulatedinyourcontractofemployment).Manageinboundandoutboundcalls,emailsandletterswithinsurers,policyholders,fellowprofessionalsandindustryspecialists.Liaisewithpolicyholdersandexpertstoensureaccurateandtimelysettlementofclaims.Identifyandassistinpursuingrecoveriesandliaisewithlegaladvisors.Ensurecustomersaretreatedfairlyinlinewithpolicytermsandconditions,abidingbyallrelevantlegalrequirements,industryguidelinesandcompanystandards.Onoccasion,opportunitiesmayarisetojoinotherLossAdjustersand/orClaimsHandleronsitevisitsacrosstheUK.Activelyparticipateinteamdiscussionstohighlightissuesandpromotegrouplearning.PerformothertasksasreasonablyrequiredbySeniorManagement.SkillsandExperiencerequired: Experienceinmanagingconstructionclaims,includingsimpleandcomplexclaims.Ideallyyouwillhaveexperienceoflatentdefectsinsurancefornewbuilds,conversionsandselfbuilds.Wewillalsoconsidercandidateswithabackgroundinresidentialbuildingsurveying,buildingpathology,defectdiagnosis,subsidenceclaims,generalinsurancebuildingsworkorotherrelatedfields.ExperienceofITsystemsincludingMSWord,Excel,OutlookandTeams.ExperienceofClaimsManagementPortalSystems,specifictrainingoncompanysystemswillbegivenasrequired.Strongverbalandwrittencommunicationskills.Strongunderstandingofbuildingregulations,constructionlaw,insurancelawandtheirpracticalapplicationsintheindustry.Abletoquicklybuildpositiveandeffectiverelationshipswithinternalandexternalstakeholders.Wellorganisedwithexcellenttimemanagementskills.Excellentattentiontodetailandhighlevelsofaccuracy.Confidentworkingindependentlyunderinstruction.ACII/ACILA/MRICS/MCIOB/MCABEqualified.Charteredqualificationsdesirable;however,candidatesholdinglowerlevelgradeswiththeabovebodieswillalsobeconsidered.Bachelorsdegree(preferred) Qualificationsand/orexperienceineitherBuildingsurveyingorBuildingControlroleswouldbeadvantageous.ValidUKdrivinglicenceandwillingnesstotravelasrequired.Thismayinvolveoccasionalovernightstays,dependingonsitelocation.Benefits: Enhancedcompanypension.Individualperformancebonus.Carallowance.Reimbursementofwork-relatedexpenses.Companymobilephone.Cycletoworkscheme.Techscheme.Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod).Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod).Flexibleworking.EVchargingpoints(whereavailable).Employeeassistanceprogramme.Freegymmembership.d02fcfcb-6df4-40ee-95cf-3eb059ce3173

Created: 2025-10-07