Content Moderator (Mexican Focus)

Job Specification: Community Advisor (Spanish Speaker – Mexico Focus)Position Title: Community Advisor (Spanish Speaker – Mexico Focus)Start Date: October End Date: November Commitment: Approximately 4 hours per dayLocation: Remote (must be available during Mexico business hours)Role OverviewWe are seeking a Community Advisor with exceptional written Spanish communication skills and a deep understanding of Mexican culture. The successful candidate will play a key role in moderating and supporting community engagement, ensuring that interactions are culturally relevant, respectful, and aligned with our brand tone.The role requires a proactive and professional individual who can work independently while collaborating effectively with internal teams to support campaign initiatives and surface valuable community insights.Key ResponsibilitiesCommunity Moderation & EngagementMonitor and engage with online community members across platforms.Foster positive, culturally relevant interactions tailored to Mexican audiences.Ensure conversations remain inclusive, respectful, and on-topic.Content & Culture AlignmentAdapt messaging and tone to reflect Mexican Spanish linguistic nuances.Identify local cultural references, idioms, and trends to strengthen engagement.Escalation & ReportingIdentify, flag, and escalate inappropriate content or behaviour as needed.Gather and summarize community feedback and sentiment for internal teams.Campaign SupportAssist with executing and amplifying community-related campaigns.Collaborate with internal stakeholders to align engagement strategies with ongoing initiatives.RequirementsLanguage & Cultural ExpertiseNative-level Spanish fluency, with strong written communication tailored to Mexican audiences.Deep understanding of Mexican digital culture, trends, and colloquial expressions.Professional ExperiencePrevious experience in community management, moderation, or digital engagement preferred.Demonstrated ability to communicate clearly and empathetically in an online setting.Technical & Work SkillsProficient with online community tools (e.g., Discord, Slack, Facebook Groups, forums, or similar).Reliable internet connection and ability to work remotely and independently.Strong organisational and time-management skills.

Created: 2025-10-23