Account Manager

Account Manager / Senior Account ManagerLocation: S.E London / Remote / On-siteDepartment: SalesReports to: Commercial DirectorContract: Full-time (40 hours per week, flexibility required)About the RoleWe are seeking a driven and client-focused Account Manager to act as the primary point of contact for our clients. This role plays a key part in building strong, long-term client relationships while ensuring the successful delivery of projects and services.Working closely with internal teams across Sales, Design, Scenic, Technical, Projects, Operations, and Finance, you will help deliver seamless client experiences. You will also be responsible for identifying opportunities to grow existing accounts through upselling and new business development.Key ResponsibilitiesBuilding and maintaining strong relationships with key client stakeholdersActing as the main liaison between clients and internal teams to ensure successful delivery of events and projectsIdentifying and developing new business opportunities within existing client accountsCollaborating with the Sales team to support wider business development initiativesManaging client communications, addressing concerns, and resolving issues effectivelyCompleting RFPs and delivering sales presentations where requiredConducting client meetings and site visits as appropriateTracking, forecasting, and reporting on key account metricsProviding regular updates to the Commercial Directors on account performance and targetsDelivering professional after-sales support to ensure high levels of client satisfactionAchieving specific projects and revenue targets set by senior managementWhat We’re Looking ForPrevious experience in an Account Manager or client-facing sales roleStrong communication and relationship-building skillsExcellent organisational and project management abilitiesA proactive and solutions-focused approachConfidence working collaboratively with cross-functional teamsCommercial awareness with a focus on client satisfaction and growthWhat’s on OfferA varied and dynamic role with exposure to high-profile clients and projectsFlexible working across office-based, remote, and on-site locationsA collaborative and supportive working environmentOpportunities for professional growth and developmentIf you’re an Account Manager who enjoys building relationships, delivering exceptional service, and driving business growth, we’d love to hear from you.Apply today to take the next step in your career.

Created: 2026-01-18