Head of Production

Head of ProductionFully RemoteWho are UBIQ?We’re transforming the way schools market themselves online. UBIQ delivers unique and creative digital experiences, backed by cutting-edge data platforms, to help leading schools across the world grow enrollment, recruitment, and fundraising.What does this role achieve?The Head of Production is responsible for leading and optimising the end-to-end delivery of website projects across discovery, design, content population, and front-end development. This role ensures that all production outputs are delivered to the highest quality, on time, and within budget, while continuously evolving processes, resourcing models, and delivery frameworks to support scale and efficiency.This is an extremely hands on role, with responsibility of a number of teams as well as taking on key projects to support delivery.As a senior leader within the business, the Head of Production will bridge creative, technical, and operational teams—driving alignment, accountability, and performance across all production functions.What will be the key deliverables?1. Production Leadership & DeliveryOversee the full production lifecycle of website projects, from discovery, design handover through to launchEnsure seamless collaboration between discovery, design, content, and front-end development teamsDrive consistent, high-quality delivery across all client projectsImplement best practices for production workflows, QA, and deploymentAct as point of escalation where necessary for client or production issuesPerform Project Management duties where needed for larger clients, and to support projects as part of client escalations2. Resource Management & Capacity PlanningOwn resource planning across all production disciplines, ensuring optimal utilisationBalance workloads across teams to meet delivery timelines without compromising qualityForecast resource requirements based on pipeline and business growthWork closely with senior stakeholders to align resourcing with commercial priorities3. Process Optimisation & ScalabilityEvaluate and continuously improve production processes, tools, and methodologiesLead the rollout of new workflows, systems, and operational frameworksIdentify bottlenecks and inefficiencies, implementing scalable solutionsChampion automation and standardisation where appropriate4. Team Leadership & DevelopmentLead and mentor team leads across project management, design, content, and front-end developmentEstablish clear performance metrics and accountability structuresFoster a collaborative, high-performance culture focused on quality and deliverySupport hiring, onboarding, and ongoing development of production teams5. Quality Assurance & StandardsDefine and uphold production quality standards across all outputsEnsure consistency in build quality, responsiveness, accessibility, and CMS usabilityWork closely with QA functions to maintain rigorous testing and sign-off processes6. Stakeholder ManagementAct as the key production point of contact for internal leadership and client services teamsProvide clear visibility on timelines, risks, and delivery statusWork closely with other departments within the business to ensure delivery alignment, including sales and consultancy teamsSupport pre-sales and scoping discussions with production expertiseAlign production capabilities with client expectations and contractual commitmentsWhat do you need?Proven experience in a senior production or delivery leadership role within a digital or website agencyPrevious Project Management and/or Marketing Management experience in a Digital Agency environment or a large company would be highly beneficialExpert knowledge of the end-to-end process of website development, including web design, content population (CMS), and front-end developmentDemonstrable experience managing multi-disciplinary teams and large-scale delivery pipelinesExpertise in resource planning, forecasting, and utilisation managementExperience implementing and scaling production processes and operational frameworksStrong commercial awareness, with the ability to balance quality, time, and costExcellent stakeholder management and communication skillsFamiliarity with modern web technologies, CMS platforms, and delivery toolsKey AttributesStrategic thinker with a hands-on approach to problem-solvingHighly organised, with strong attention to detail and delivery excellenceResults-driven, with a focus on continuous improvementConfident leader who can influence at all levels of the organisationAbility to engage with client stakeholders at a senior levelAdaptable and comfortable operating in a fast-paced, evolving environmentHow do we measure success?On-time delivery across all projectsImproved resource utilisation and team efficiencyScalable, repeatable production processesHigh levels of client satisfaction and output qualityStrong team engagement and performanceWhy join UBIQ?A chance to shape and grow an innovative marketing function within a fun, supportive teamAutonomy and flexibility in a remote-first environment.Work on exciting campaigns with real impact on school marketing.A strong culture of creativity, proactivity, and growth.At UBIQ we are an equal opportunities employer, we value diversity and inclusion in our workforce, and encourage all qualified individuals to apply regardless of their background.

Created: 2026-04-28