Regional Operations Manager

Regional Operations Manager Location: Oxford (with travel around the south region)Salary: £60,000pa - £70,000pa + benefitsBenefits: Comprehensive package including travel allowance, pension & healthcareEmployment Type: PermanentStart Date: ASAPOverviewWe are seeking a proactive and experienced Regional Operations Manager to oversee the delivery of Integrated Facilities Management (IFM) services across a multi-site portfolio in the South region. This is an exciting opportunity for a proven leader in Facilities Management to join a high-profile account, drive operational excellence and build strong client relationships while leading diverse and high-performing teams.Key Responsibilities:Operational Leadership: Manage IFM delivery across hard 'soft services, ensuring KPIs and SLAs are achieved while driving innovation.People & Performance Management: Lead and develop site-based and mobile FM teams, fostering accountability and high performance.Client & Stakeholder Engagement: Act as the main point of contact for stakeholders, building strong relationships and representing FM at meetings and audits.Compliance & Risk Management: Ensure full compliance with H&S legislation and industry standards through audits, risk assessments, and accurate documentation.Service Delivery & Reporting: Monitor performance, manage escalations, and contribute to service reviews, budgeting, and strategic planning.Out-of-Hours Leadership: Participate in the on-call rota, providing support during emergencies.Skills & Experience Required:Proven experience managing IFM services across multi-site portfolios.Strong background in both hard and soft services, ideally within financial/professional services.Exceptional leadership, coaching, and team management skills.Excellent communication and stakeholder engagement abilities.In-depth knowledge of health 'safety compliance standards.Commercial acumen with budget and supplier management experience.Flexibility to travel across the South region.Why Join Us?Work on a prestigious account with a leading financial services clientInfluence and shape Facilities Management excellence across a wide portfolioCompetitive salary and benefits packageExcellent career development opportunities within a market-leading organisation

Created: 2025-09-10