Account Manager

Smart Solutions are seeking a proactive and experienced Account Manager to join our team, covering sites across the Peterborough region. Youll be responsible for managing staffing and recruitment across key locations. This is a hands-on role requiring excellent client management, recruitment expertise, and the ability to deliver high standards of service across multiple sites. Key Responsibilities Lead the implementation of new contracts and ensure full understanding of client requirements. Maintain KPI compliance and deliver regular performance feedback. Conduct client satisfaction reviews and present findings. Collaborate with internal teams to ensure support structures are in place. Keep accurate records in line with legal and company standards. Provide legislative updates and implement necessary changes. Benchmark salaries, candidate availability, and industry trends. Host regular review meetings with clients and internal teams. Recruitment & Workforce Management Advertise and recruit for site-specific roles. Manage candidate attraction, engagement, and retention. Conduct interviews, testing, and selection to meet service standards. Deliver inductions and ensure full compliance during registration. Oversee performance management and service centre activity. Ensure adequate staffing levels and manage sickness/holiday cover. Person Specification Experience & Qualifications Proficient in Microsoft Office. Recruitment experience is essential. Experience in production or waste recycling environments is desirable. Skills & Competencies Excellent written and verbal communication. Flexible availability across days and hours. Calm under pressure with strong planning and organisational skills. Able to manage own time effectively and meet deadlines. Motivational, innovative, and personable approach. Benefits Competitive salary On-call allowance Car allowance Supportive team environment TPBN1_UKTJ

Created: 2025-10-08