Prison Custody Officer (Hiring Immediately)
G4S - Pencoed, Mid Glamorgan
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PRISON CUSTODY OFFICERQualifications, skills, and all relevant experience needed for this role can be found in the full description below.HMP & YOI PARC, BRIDGEND, CF35 6APPermanent, Full Time (40 hours per week with various shifts)Starting Salary £30,267.00 After 1 Years’ service £31,036.50 After 3 Years’ service £32,319.00After 5 Years’ service £33,858.00Upon successful completion of your first 12 months service and final probation, you will receive a £1000 bonus* Benefits: Company Pension, free on-site parking, staff canteen, free uniform, access to High Street Shop discounts and extensive training and development.Make a Difference Every DayWe are looking for Prison Custody Officers (PCOs) who are excellent communicators, resilient, and good listeners. PCOs are essential to the effective operation of our prisons. We welcome applications from all backgrounds as long as you have integrity, resilience, and strong communication skills. No specific qualifications or experience are needed.The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.Our PhilosophyOur prisons aim to rehabilitate offenders and prepare them for reintegration into society. We strive to normalise prison conditions and create a safe environment for both staff and prisoners.About the roleYou will ensure that prisoners are treated with dignity and respect while maintaining a safe and secure environment. You will play a key role in providing structure and routine, ensuring prisoners attend work and education, and follow the prison regime.You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.Completing paperwork and reportsMaintaining restrictions on prisoners' liberty while protecting their rightsEnsuring prisoners receive their regime and privilegesReducing risks to securityControlling incidents and emergencies, which may include using Control and Restraint and Body Worn Video CamerasPromoting a rehabilitative culture and teamworkChallenging poor behaviour and promoting positive behaviourEncouraging prisoners to participate in purposeful activity and address their offending behaviourResponding to substance misuse, including administering NaloxoneProviding first aid, such as CPRAssessing risk and vulnerability of prisoners and referring them to social care if neededAssisting prisoners with neurodiverse needsAssessing healthcare needs in an emergencyHolding weekly one-on-one sessions for vulnerable prisonersConducting welfare checksAssessing risk of self-harm or suicideSupporting prisoners' mental wellbeingTraining and DevelopmentWe provide comprehensive training for 10 weeks, including Control & Restraint, First Aid, Interpersonal skills, and Health & Safety. We also have a Development Pathway for career advancement.In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you.Equality and DiversityWe encourage applications from all backgrounds and are a fully inclusive employer. We are happy to discuss any reasonable adjustments.SafeguardingG4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.Our TeamOur team makes a real difference and we encourage new ways of working to improve safety and better support prisoners. You will find a secure, friendly, and professional working environment with all the support and training you need to build a successful career.Additional InformationWe encourage applications from Welsh speaking candidates.These vacancies are subject to a 5 year checkable history and strict vetting standards.You must be eligible to work in the UK*The £1000 bonus will be paid in your salary upon completion of your first 12 months service and providing you have successfully completed your probationary period.
Created: 2025-08-16