Kitchen & Bathroom Design/Sales Consultant
Wickes - Oxford, England
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Job Description Helping the nation feel house proud.The roleIf youre passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. Youll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, youll guide them through the process with care.Youll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. Youll own the full customer experience from start to finish.Your responsibilitiesDeliver our full Wickes customer journey: whether its in-store, virtual, or at a customers home, youll treat every customer with the same attention.Turn prospects into customers finding the best solutions for our customers' space and budget. Youll also be proactive in generating leads within your showroom.Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.Look after your showroom maintaining displays and keeping up our high standards.Stay organised and proactive keeping our customers updated and always communicating progress clearly.Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.About youYoure customer-focused: youre a great listener who enjoys helping customers and building trusted relationships.Youre sales driven and results-minded: youre experienced in consultative selling and are motivated to achieve and exceed sales targets while doing whats right for our customers.You're creative and practical: you can see the possibilities in a space and know how to make ideas work.Youre calm and confident: you handle challenges with professionalism and keep things moving forward.Youre organised and proactive: you take ownership, stay on top of details, and get things done.Youre industry savvy: you keep up to date with the latest trends and understand your local marketSome experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage.You will also need a valid UK driving licence and access to a vehicle as youll visit customers at home.Why join usWell give you the tools, training and support to do your best work.Competitive salary plus uncapped commission (including guaranteed commission during your training period)Comprehensive 7-week training programme where youll learn about our products, our design tools and our customer sales journeyDedicated mentor support for your first 9 monthsCompetitive colleagues benefitsFlexible working optionsUp to 35 days of annual leave including Bank HolidaysDefined Contribution Pension Scheme up to 10% dependent on length of service20% colleague discountSave-as-you-earn and cashback health schemesAccess to a discount platform for retailers, gyms and moreAbout usAt Wickes, we believe everyone deserves a home they can feel proud of and were helping our customers create spaces that work beautifully. Were a team of genuine, hard-working people and we care about making a difference. Were proud of our products and in helping customers turn design ideas into reality.If youre passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, youll fit right in.Apply nowIf youre ready to help customers design the spaces of their dreams and youre looking for a role where your passion and hard work are valued, wed love to hear from you.Apply today and help us make the nation feel house proud.Vacancy Reference #100097"Please contact ushereif you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note,this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"#LI-Onsite
Created: 2026-01-20