Assistant Patient Pathway Coordinator

OverviewThe Assistant Patient Pathway Coordinator will liaise with both the Endoscopy surveillance team and the GP surgeries to prepare patients for their Endoscopic procedures. They will also keep an accurate record of patients TBD dates, ensuring they go through to the Endoscopy Booking Team in order of clinical priority. The post holder will be responsible for identifying and highlighting to the Endoscopy Management Team any patients that will not be seen in a time-ordered fashion and updating EPR and the Endoscopy Surveillance waiting lists for all Endoscopy Procedures. The Assistant Patient Pathway Coordinator will also input data of accurate patient records for the local Endoscopy Surveillance spreadsheet and be responsible for sending out correspondences to GP surgeries and patients updating them with latest clinical recommendations. To oversee and monitor the planned patients to make sure they are seen within local and national guidelines. To escalate to the Management Team of any patients that has not been seen within the agreed clinical timeframe. To update and monitor the Endoscopy Planned waiting list. This includes removing and updating TBD dates. Review and send correspondences to GP surgeries and patients. Liaise with GP surgeries to make sure patients are seen in a time orderly fashion. Do monthly audit on the monthly TBS lists. Support the USC team with processing referrals to patients records. ResponsibilitiesOversee and monitor planned patients to ensure they are seen within local and national guidelines Escalate to the Management Team any patients not seen within the agreed clinical timeframe Update and monitor the Endoscopy Planned waiting list, including removing and updating TBD dates Review and send correspondences to GP surgeries and patients Liaise with GP surgeries to ensure patients are seen in a time-ordered fashion Do monthly audit on the monthly TBS lists Support the USC team with processing referrals to patients records QualificationsGood standard of education with a minimum of 5 GCSEs at grade C or above (including English Language and Maths) Computer literate High standard of spoken and written English Administrative experience; excellent interpersonal and communication skills Evidence of a positive approach to working in complex environments Keen to further own training and development Ability to prioritise NHS experience; good organisational skills Experience of working in a customer-focused environment Excellent attention to detail Hard-working with a motivated, enthusiastic attitude Ability to work independently and within a team Ability to prioritise and work to deadlines About Oxford University Hospitals NHS Foundation TrustOxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals: the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, focusing on our values of compassion, respect, learning, delivery, improvement and excellence.#J-18808-Ljbffr

Created: 2025-09-06