Event Manager (Planning & Client Experience)

Job DescriptionAt Lick Me Im Delicious, we bring imagination to life, turning wild ideas into edible, immersive event moments for brands like Google, Disney and Amazon. Think Nitro Ice Cream Pods, Chocolate Selfie Stations, and Edible Mist Orbs flavoured mist that you suck up with a straw.Were looking for an Event Manager - not someone who delivers events onsite, but someone who plans them meticulously, keeps clients calm and confident, and ensures our onsite team has everything they need to make magic happen.We are based near Oxford - you must live within a reasonable commute.This Role in a (Chocolate-Coated) NutshellYoull be the main point of contact for our clients from the moment they book calmly guiding them through the process, answering their questions, and helping shape their plans within the structure of our tried-and-tested LMID experience.Youll know where every van is going, what every Event Manager needs, how every client is getting their logo printed, and whether the machine needs one or two 13-amp sockets. Youll problem-solve when plans change and support the build of internal systems to help us manage it all at scale.This is a behind-the-scenes role, but one that makes everything else possible.Key Responsibilities:Act as the main contact for clients once they have confirmed their booking, answering all their questions and gathering all key detailsManage event planning and logistics - whos going where, when, with what, and how theyre getting inOwn all aspects of client comms - including branding, access, parking, H&S, power requirements, delivery timing and moreSupport clients in submitting their health & safety docs - signposting where needed, and becoming an expert in how our machines workKeep our internal planning systems up-to-date, so our Event Managers have exactly what they need via their EM AppBe a key contact for our onsite Event Managers - providing clear info, supporting their problem solving, and (where needed) acting as an out-of-hours supportCollaborate with our People and Production teams to ensure everything is joined up pre-eventContribute to system improvements - helping us streamline how we manage high volumes with clarity and easeWhat Youll NeedExperience working in or around events, with a strong understanding of how things work behind the scenesConfidence working with corporate clients - this isnt your average party briefStrong organisational skills, attention to detail, and a love of making chaos make senseThe ability to stay calm under pressure and think on your feetExperience with internal systems (well train you on ours) and confidence using Adobe InDesign, Photoshop and IllustratorA proactive, problem-solving mindset - someone who spots gaps before they become issuesA people-first approach - youre supporting both our clients and our onsite team, and you need to make them both feel like theyre in safe handsWhy Youll Love Working HereA genuinely interesting role with variety, ownership and creative energyA chance to be part of a creative, fun team thats all about delivering amazing eventsA fun, supportive team that takes our work seriously - but not ourselves25 days holiday + bank holidays (plus extra for length of service)A working pattern that includes 4 days in the office (1 of which can be a flexi-day) and 1 day from homeNo dress code! Want to wear shorts or a summer dress? Sure. Suit? Thats ok too.Regular social events and activities as a team we are a small company and culture is important to us. From go karting, to rock climbing, and beyond!A front-row seat in a company doing big things with bubbles, branding and a whole lot of deliciousTo ApplySend us your CV and, if you fancy, tell us your favourite event moment, or maybe what your dream Lick Me Im Delicious invention would be. We like people with ideas.

Created: 2025-07-04