Help Desk Technician

1st / 2nd Line IT Support EngineerLocation: Ormskirk (on-site and help desk)Salary: Up to £30,000#TeamCandour are working with a well-established Managed Service Provider based in the Ormskirk, who are looking to add a confident and motivated 1st / 2nd Line Support Engineer to their growing team.This is an excellent opportunity for someone with solid technical skills and a customer-focused attitude to join a supportive business that values results, teamwork, and professional development. The company has a lively, friendly culture and offers clear opportunities to progress into more senior or managerial positions.Key ResponsibilitiesProvide 1st / 2nd line support across a range of client sites and via the help deskDiagnose and resolve hardware, software, and network issues efficientlySupport and maintain Windows operating systems and business applicationsManage user accounts, permissions, and access within client environmentsKey SkillsStrong understanding of Windows operating systemsPrevious experience within an MSP environment is highly desirableExcellent communication and problem-solving skillsA proactive, results-driven approach to workFull UK driving licence (essential)BenefitsSalary up to £30,000, depending on experienceClear progression opportunities into senior or managerial rolesA supportive and engaging work environment with a modern, energetic teamOngoing training and development opportunities

Created: 2025-11-11