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Resettlement Worker

Hestia Housing Support - Old Windsor, England

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Job Description

Job DescriptionWe areHestia. We make a difference.nAt Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Workerto play a pivotal role in our Homelessness Servicein Windsor.nSounds great, what will I be doing?nThe main purpose of this role is to support rough sleepers on the RBWM housing pathway. The resettlement team help service users to maintain their tenancies and remove the risk of homelessness.nYou will be responsible for developing, supporting and maintaining independent living skills and general wellbeing for 25 service users within the Support ServicenWhat do I need to bring with me?nYou''ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don''t have to tickallthe boxes right away; the important thing is that you''re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.nPLEASE NOTE YOU WILL NEED TO HAVE A CAR YOU CAN USE FOR WORK PURPOSES AND VALID DRIVING LICENCEnYou should have a strong understanding of the issues faced by individuals at risk of homelessness and the skills to support them in maintaining their tenancies. You will have experience working with people with a range of mental health conditions, including dual diagnosis, and demonstrate the ability to communicate with empathy, dignity, and respect. A solid understanding of safeguarding and how to respond appropriately is essential.nExperience working with individuals who have experienced homelessness, rough sleeping, or temporary accommodation is required, particularly those with complex needs such as substance use, mental health issues, and offending histories. The candidate should be familiar with recovery principles and approaches, and committed to empowering service users to make informed choices and work toward independence.nYou must be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers. An awareness of lone working and health and safety practices is important, alongside motivation to uphold professional standards and use management and peer support to maintain resilience. Good IT, literacy, and numeracy skills are essential, including proficiency in MS Word, Outlook, and email communication.nInterview StepsnWe keep our interview process simple, so you know exactly what to expect.nnShortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!nFace to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.nnDon''t be alarmed if there are other stages in the process, it''s all part of the plan for some of our roles.nOur commitment to Equality, Diversity, and InclusionnOur services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.nWe are a disability confident employernHestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.nSafeguarding StatementnHestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.nImportant Information for CandidatesnIf your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.nWe reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.n

Created: 2026-01-19

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