Sales and Marketing Coordinator

Job Description Sales & Marketing CoordinatorLocation: Okehampton (Office-Based)Salary: From 28,500 (DOE)The OpportunityThis is a newly evolved Sales & Marketing Coordinator role within a well-established, growing, employee-owned business.The position has been designed to strengthen both customer service delivery and brand communication. With inbound sales support at its core, the role also introduces a creative and communications-focused element, helping tell the story of the business, support marketing coordination, and maintain a strong and positive digital presence.Youll sit at the intersection of sales, customer service and marketing, playing a key role in both day-to-day operations and longer-term brand visibility. This is a varied, people-focused role for someone who enjoys juggling priorities, communicating clearly, and bringing a creative spark to a commercial environment.The RoleYoull provide essential support to the sales team by managing inbound enquiries, processing orders and supporting key accounts, while also coordinating social media activity and liaising with external marketing and PR partners.The role builds on an existing sales support function but introduces the opportunity to take greater ownership of brand storytelling, review management and content coordination.This is primarily an inbound and support-based position, not a business development role - but offers genuine scope to grow further into marketing responsibility over time.What Youll Be DoingHandling inbound customer calls and enquiriesSupporting the wider sales team with overflow call managementManaging and administering orders for key accountsBooking and processing orders accurately within internal systemsProviding proactive customer service updates and follow-upsManaging and scheduling social media posts across LinkedIn and MetaMonitoring and responding to online reviews and social engagementCoordinating with external creative and PR partnersGathering employee stories and supporting internal and external communicationsAttending weekly marketing meetings and supporting campaign coordinationOccasional travel to capture content and support brand storytellingWhat Were Looking ForThis is not a purely marketing role, and its not a high-pressure sales position. Youll be someone who enjoys both structure and creativity - comfortable switching between customer calls and drafting a social post.Youll bring:Strong communication skills and confidence handling customer conversationsA calm, professional approach during busy or fast-moving periodsA proactive, organised mindset with the ability to manage competing prioritiesAn interest in social media and brand storytellingA collaborative approach and willingness to support colleaguesA positive, personable attitude that fits a close-knit team environmentIndustry experience is not essential. Were more interested in attitude, communication style and problem-solving ability.Why This RoleThis role offers genuine variety - blending customer interaction with creative coordination - within a supportive, employee-owned business. Youll gain exposure across multiple brands, work closely with both sales and marketing partners, and have the opportunity to grow the marketing side of the role as confidence and capability develop. With occasional travel and the chance to contribute to employee storytelling and brand visibility, this is an opportunity to shape a role and make a visible impact within a growing business.Please note: We are also recruiting for an Account Manager for this client who will be responsible for retaining and growing existing accounts while proactively building a pipeline of new and lapsed customers. Please email careers@tribsupeople to find out more.

Created: 2026-03-07