Account Manager

Job Description Job Title: Key Account Manager (Forecourt & Convenience)Role OverviewWe are seeking a commercially driven and ambitious Key Account Manager to manage and grow strategic customer relationships within the forecourt and convenience sector.This role will take ownership of key accounts, leading commercial negotiations, developing joint business plans, and ensuring high-quality execution of agreed strategies through close collaboration with internal field teams.Key ResponsibilitiesAccount Management & GrowthBuild and maintain strong relationships with key forecourt and convenience customersDevelop and deliver joint business plans aligned to both customer and company objectivesIdentify opportunities to drive revenue, distribution, and category growth within accountsNegotiation & Commercial PlanningLead negotiations on trading terms, pricing, and promotional investmentsAgree annual and periodic promotional plans that deliver mutual valueManage account P&L performance, ensuring profitability targets are achievedExecution & ImplementationTranslate agreed account plans into clear execution briefs for field sales teamsWork closely with field teams to ensure consistent, high-quality in-store executionMonitor execution performance, resolve issues quickly, and drive continuous improvementCross-Functional CollaborationWork closely with marketing, supply chain, and category teams to deliver aligned plansProvide customer insight to support wider commercial strategyEnsure strong availability and delivery of promotional activityPerformance MonitoringAnalyse sales data, promotional performance, and return on investmentReport on account performance, risks, and growth opportunitiesAdjust plans based on performance insights and market dynamicsSkills & ExperienceEssentialExperience in a Key Account Manager or National Account Manager roleBackground within the forecourt and/or convenience retail sectorStrong track record of negotiating trading terms and managing customer P&LExperience developing and delivering promotional plansStrong focus on execution and ability to drive performance through field teamsExcellent commercial acumen and analytical capabilityDesirableExperience working with symbol groups, independent retailers, or major forecourt operatorsUnderstanding of route-to-market models within convenienceExperience managing multiple internal and external stakeholdersPersonal AttributesResults-driven with a strong sense of ownershipConfident negotiator with strong influencing skillsHighly organised with strong attention to detailCollaborative approach with the ability to work cross-functionallyResilient and adaptable in a fast-paced environmentSuccess MeasuresDelivery of revenue and profit targetsAchievement of agreed promotional ROIQuality and consistency of in-store executionStrength and longevity of customer relationshipsWhy Join?High-impact role with ownership of key accountsOpportunity to grow within a fast-paced, expanding businessCollaborative environment with a focus on execution and resultsBroad commercial exposure across strategy, negotiation, and deliveryPackage & BenefitsCompetitive salary with performance-related bonusPension scheme25 days holiday plus bank holidaysFlexible working optionsOn-site parkingStaff discountCompany events and wellbeing supportReferral bonus scheme

Created: 2026-05-02