Salesforce Lead (Administrator)

Job Description Salesforce LeadDepartment: TechnologyLocation: NorwichWork Pattern - HybridSalary: 55,000-60,000Why This Role ExistsThe business is experiencing rapid growth and its salesforce platform sits at the heart of revenue generation, relationship management and performance tracking.The purpose of the role is to ensure the CRM is a true commercial growth engine - not simply a system of record.This role exists to:Own and evolve the CRM to support scalable revenue growthBring clarity, structure and confidence to commercial dataEnable faster, better-informed decision-making across sales, campaigns and eventsReduce manual effort and reactive reporting through automation and insightThe role will directly influence how pipeline, revenue, forecasting and performance are understood and improved across the organisation.Key ResponsibilitiesCRM Ownership and Commercial EnablementAct as the senior owner of the CRM across the businessDesign, configure and optimise the system to reflect commercial workflowsEnsure the platform supports sponsorship, delegate sales, campaigns and partnershipsOwn system enhancements, releases and continuous improvementCommercial Reporting and Performance InsightBuild and maintain dashboards and reports for leadership and commercial teamsProvide clear visibility of pipeline health, revenue performance and forecastingPartner with data and finance teams to ensure the CRM is the trusted source of commercial truthData Quality, Structure and GovernanceOwn data models, fields and definitionsMaintain high standards of data accuracy, completeness and consistencyDocument processes, definitions and usage standardsManage access controls and ensure GDPR-compliant data handlingAutomation and EfficiencyIdentify and implement automation to reduce manual work and frictionBuild flows, validation rules and scalable processesImprove system adoption through simple, intuitive user experiencesStakeholder Partnership and AdoptionWork closely with sales, marketing, campaigns, events, finance and leadership teamsTranslate commercial needs into practical system solutionsTrain and support users to drive confidence and consistencyAct as a trusted commercial partner, not just a system administratorSkills and ExperienceEssentialExtensive hands-on experience administering and optimising a CRM platformStrong understanding of commercial pipelines, revenue and performance metricsExperience building dashboards and reports for senior stakeholdersHigh attention to detail and strong data disciplineAbility to communicate clearly with both technical and non-technical audiencesWhat the Role OffersA high-impact position at the centre of a fast-scaling global businessGenuine ownership of a critical commercial platformVisibility and influence at senior leadership levelThe opportunity to shape how systems support growth at scaleA fast-paced environment with real progression opportunitiesApply Now!If you have a range of experience in Data Engineering and you are looking to progress with an organisation that has a fantastic approach to work in a thriving and ambitious environment, then look no further - this is the role for you!Please note: this role does not offer sponsorship.Referrals:If this role isn't right for you, do you know someone that might be interested? You could earn 500 of retail vouchers if you refer a successful candidate to Oscar. Email: (see below) to recommend someone for this role.Interviews for this role will be held imminently. To be considered, please send your CV to me now to avoid disappointment.Salesforce LeadDepartment: TechnologyLocation: NorwichWork Pattern - HybridSalary: 55,000-60,000Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Created: 2026-02-08