IT Support Analyst (2nd Line) - Digital Health, System Support Engineer Location: Norfolk and Norwich Salary: 18 - 20/hr The Job: We need an experienced 2nd Line IT Analyst to join our Digital Health team. You will be the technical expert solving the toughest IT problems for our hospital staff, ensuring critical systems stay online. What You'll Do: Fix complex IT issues (hardware, software, networks, core clinical systems). Act as the main escalation point for the 1st Line team. Travel occasionally to local sites for support. Participate in scheduled weekend support/backup rotas. We Need: Strong experience in 2nd Line / Desktop Support . Expertise in Windows, Microsoft Office, and troubleshooting network basics. Commitment to high standards and professional service. Ready to make a difference with your IT skills? Apply now! Randstad Technologies is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ