Technician 3

Job DescriptionAbout the roleAs a technician 3 to join our growing Configuration team, responsible for providing efficient IT configuration services. The ideal candidate will be competent at component level, self-sufficient, and able to manage workloads within set timelines.Shift: 8:30 AM to 5:00 PMLocation: City Centre 8 Surrey Street - NorwichContract Duration: 1 monthRoles and Responsibilities:Perform Windows 11 upgrades on laptops/desktops per project scheduleVerify hardware compatibility before upgradeConfigure user profiles, apps, and network settings post-deploymentProvide onsite/remote support during and after migrationTroubleshoot OS, driver, and application issuesEscalate unresolved technical problems appropriatelyUpdate deployment records in workflow systemsDocument completed upgrades and user handoversSupport inventory tracking and device logisticsFollow IT policies, security protocols, and deployment standardsKeep workspace organised and safe during onsite workCommunicate clearly with users and project teamsOther stuff we're potentially looking for: Proven experience with Windows 10/11 deployments or OS migration projects.Familiarity with tools such as SCCM, Intune, Autopilot, or MDT.Strong troubleshooting skills and customer service orientation.Ability to work independently and manage time effectively.Excellent communication and documentation skills.What's in it for you? Our client loves to reward their people for doing a great job.This is a 5 day per week onsite contract.A per hour, in-scope IR35, of 19.38/hr (PAYE) OR 25.15/hr (via a Hays Approved Umbrella Company).Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you!Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Created: 2025-09-18