Operations Manager - Norfolk - Professional Services

Internal Operations & People Lead - Professional Services - Norfolk Looking for a role where you can shape culture, drive accountability, and enable leadership to focus on strategy and growth? We're seeking a confident, emotionally intelligent leader to oversee internal operations and performance across a values-led professional services team. What You'll Be Doing: Championing a healthy workplace culture throughstrong people leadershipManaging senior team performancewith clarity and consistencyLeading HR processes from hiring to exit,including training and developmentKeepingpolicies, compliance, and riskpractices up to date and watertightCoordinatingIT and security protocolswith external supportStreamlining internal systemsto ensure smooth delivery and resource planningProducing insight-drivenreportsto inform leadership decisionsSupporting succession planningand stepping in to reduce leadership bottlenecksWhat You'll Bring: Proven experience in people management or operational leadershipConfidence in handling sensitive performance and HR mattersFamiliarity with compliance frameworks (HR, data protection, AML)Strong communication and organisational skillsA proactive, structured approach to managing change and internal growthPackage: Hybrid & Fleixble working 25 days annual leave Will consider full or part time (4 days pw) Parking Other benefits This is a behind-the-scenes leadership role with real impact - ideal for someone who thrives on improving how teams work together, and who's ready to step into a trusted right-hand role within a purpose-driven environment.#J-18808-Ljbffr

Created: 2025-07-21