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HR Support Apprentice

level= - norwich, east anglia

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Job Description

level= is excited to partner with The Football Association (The FA) to run a fair, anonymised recruitment process for this apprenticeship.The FA is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.The FA believes football has the power to unite communities, promote wellbeing, and inspire positive change. With UEFA EURO 2028 on the horizon, the apprenticeship programme offers an entry into a rewarding career at The FA and an excellent opportunity to develop skills and gain experience within a supportive, inclusive and diverse organisation.HR Support Apprentice Role Purpose:Are you curious about how people teams work behind the scenes to make organisations tick? Do you want to build a career in HR and learn how to support people from the moment they apply for a job right through to their last day?This HR Apprenticeship is a hands-on role in a fast-paced, friendly team at The FA. You'll work alongside experienced HR professionals, get exposure to different areas of HR (like onboarding, systems, recruitment, and learning & development), and play a real part in helping them support their people at The FA.This is more than admin, it's about learning how great people practices help organisations thrive. You'll roll up your sleeves, try new things, and gain experience across the full employee journey.You will be employed on a two year fixed term contract, and will study towards a Level 3 HR Support qualification with CMS Vocational Training.You will be contractually based at Wembley Stadium.HR Support Apprentice Key Accountabilities:Supporting onboarding tasks for new starters (right to work checks, background checks, systems access).Helping the HR team manage the shared inbox and respond to employee queries.Updating trackers and internal systems to keep employee records accurate and up to date.Learning how to use our HR software and assisting on impactful projects.Helping to prepare contracts or update employee information (with support).Shadowing and supporting the recruitment and learning teams during busy periods (e.g. helping book interviews or training events).Creating and improving internal documents and guides for colleagues.Working closely with your line manager, HR Coordinators and other team members to learn, ask questions, and grow your confidence.Executes additional tasks as required in order to meet FA Group changing priorities.Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.To be eligible you must meet the following criteria:Live within England and have lived within the UK for the last 3 consecutive years.Must not be in full time education at the start of your apprenticeship.Must be at least 16 years of age.If aged 16-18 you will need to have maths and English at grade 4/C and have the certification for this. If not, you will need to sit Functional Skills Level 2 as part of the programme.Must not hold a similar or higher qualification in the same area of study.What The FA are looking for?This is a developmental role, so the FA do not expect you to have HR experience. Instead they are looking for someone who is:Genuinely interested in a career in HR and people-related work.Eager to learn and open to trying new things.Able to stay organised and adapt to changes in priority.Comfortable asking questions and taking feedback.A great team player with good communication skills.Curious, detail-focused, and not afraid to own up to mistakes and learn from them.Happy working with data, documents, and systems.Discreet, you'll be working with confidential information.Experience with Word and Excel is helpful, but they'll support you to build your digital confidence if neededYou may be surprised to know that being a football fan is not a prerequisite of working for the FA. What's more important is your passion, interest and commitment to the varied work that we do, and the goals that we are aiming to achieve.Benefits:A 'Thank You Day' of additional leave on top of your 25-day annual leave allowance with extra leave for volunteering.Free lunches and parking at Wembley Stadium and St. George's Park.A host of internal events to connect with your colleagues and learn.Employee Resource Groups, such as Ethnicity and Pride.Free private healthcare.Staff pitch days on the hallowed turf at Wembley Stadium, when the Grounds Team let us!Specialist mental health and wellbeing support all season round.A wide range of discounts on products and services through our benefits portal.An employee contributory pension scheme.Priority ticket access to exciting events at Wembley Stadium.Hybrid workingHow to apply (run by level=)We're partnering with The FA to run a fair, anonymised process. We (level=) manage the application portal; The FA makes the hiring decisions.Register your interest (CV only): Upload your CV by Friday 26 September 2025, 12:00 (BST).CVs are used for contact/eligibility only. Reviewers won't see your name or CV during scoring.Receive the Candidate Pack: Within 48 hours you'll get the Apprenticeship Candidate Pack (role details, timelines, and how to complete the next steps). Check junk/spam if needed.Complete the anonymised work sample tasks: Submit answers by Monday 29 September 2025, 12:00 (BST).All responses are reviewed anonymously against the same criteria.Interviews: Week commencing Monday 27 October 2025.Accessibility & reasonable adjustments: If you need support at any stage, reply to the pack email or reach out via

Created: 2025-09-07

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