Customer Services and Sales Administrator

Office Based – Starting in Uckfield for training but continuing in Brighton Office from 26 August (possibly sooner)Hours – 9am to 5pmStart date - ImmediatelyEnd date – End of September but for the right person this may go on longerPay - £13.50 per hour Role OverviewWe are seeking a temporary Customer Services & Sales Administrator to cover for a team member going on leave and then support our new Customer services manager. This is a hands-on admin support role for a busy health company. The person will be trained by our Customer Services Coordinator until 22 August and then expected to work independently with phone support from other members of the team including director when needed. We need someone that can hit the ground running.Key TasksProcessing orders via: Amazon Vendor Central twice a week and Unleashed (order/inventory management)Liaising with our warehouse on orders going out and stock management.Monitoring and managing all email inboxesChecking stock levels and processing back ordersManaging and clearing orders created overnightCreating credit notes for returns or order issuesBooking collections with DPDProcessing orders and uploading stock levels across various customer portalsAnswering incoming phone calls Skills & RequirementsExcel experience is essentialExperience with order management systems is preferableComfortable with multiple systems and multitaskingHigh attention to detailCalm and confident under pressureWilling to take direction from different team members Work EnvironmentNo dress codeParking is available nearby and will be subsidisedReporting to various team members depending on task area

Created: 2025-08-16