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Rental Operations Manager

Green Folk - norwich, east anglia

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Job Description

Rental Operations ManagerWillenhall, West MidlandsFull-Time OnsiteCirca £40,000A growing vehicle hire business in the West Midlands is seeking a Rental Operations Supervisor to oversee the daily coordination of rentals, fleet logistics, and customer service. This is a key operational role within a fast-moving, service-focused environment.Role OverviewThe successful candidate will be responsible for ensuring the efficient management of vehicle movements, rental administration, and team supervision. This includes overseeing logistics, maintaining system accuracy, and delivering a high standard of service to both trade and commercial clients. The role also involves supporting business performance targets and contributing to process improvements.Key ResponsibilitiesOversee daily rental activity including vehicle scheduling, dispatch, return, and inspectionEnsure accurate completion of rental documentation and system recordsBuild and maintain strong client relationships across the customer baseLead a small team of drivers, managing workloads and supporting day-to-day coordinationMonitor vehicle condition and liaise with internal teams on maintenance or refurbishmentAddress customer issues and queries professionally and efficientlyWork with management to achieve commercial goals, including revenue and cost controlSupport process development and help strengthen communication across departmentsCandidate ProfileExperience in vehicle hire, logistics, or fleet management, preferably within the light commercial vehicle sectorProven ability to lead or coordinate small teams in an operational environmentHighly organised, with strong time management and communication skillsConfident using fleet or rental management software, and familiar with standard IT systemsCommercially aware, with a focus on service standards and operational performanceReliable, professional, and able to handle pressure in a busy settingPlease note that full and permanent right to work in the UK is a non-negotiable requirement for this role. This employer is unable to offer visa sponsorship now or in the future.Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.

Created: 2025-08-01

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