Night Transport Operations Controller

Uniserve is a leading provider of integrated logistics and supply chain solutions. We specialise in offering innovative freight forwarding, customs clearance, warehousing, and transportation services. With an unwavering commitment to quality, safety, and customer satisfaction, we continuously strive to be at the forefront of the logistics industry. We are currently looking for two detail-oriented and proactive Night Transport Operations Controllers to join our team and ensure seamless operations during the night shift. The Night Transport Operations Controller is responsible for overseeing and managing all operations during the night shift, ensuring the smooth running of processes across transport, warehouse, and customer service functions. This role requires strong problem-solving abilities, excellent communication skills, and the ability to handle high-pressure situations. The ideal candidate will be proactive in identifying operational issues and finding solutions to minimise disruption, ensuring that all activities are in line with company standards and client expectations. Shift Pattern: 4 on, 4 off, 19.00 to 07.00. Key Responsibilities: Manage and monitor the night shift activities for the transport and warehouse departments, ensuring that all processes run smoothly and efficiently. Supervise night shift staff, including warehouse operatives, drivers, and any other personnel, ensuring they are fully trained and compliant with company policies and procedures. Coordinate the movement of goods, deliveries, and pickups, ensuring timely and accurate dispatch of shipments in line with customer requirements. Act as the first point of contact for any operational issues or emergencies that arise during the night shift, taking immediate action to resolve problems. Monitor the fleet of vehicles, ensuring they are operating effectively and safely. Report any vehicle issues or accidents to the relevant departments and ensure quick resolutions. Track and assess the performance of night operations using KPIs, identifying any potential inefficiencies and proposing solutions. Ensure that all activities during the night shift adhere to health and safety regulations, industry standards, and company policies. Provide detailed and accurate reports on night shift operations, performance, and any incidents to senior management, ensuring transparency and accountability. Communicate with customers and suppliers as needed to address any issues related to deliveries, service disruptions, or changes in schedules. Maintain Security: Ensure the security of goods, vehicles, and the premises during night operations, including monitoring security systems and managing any security incidents. Key Skills & Experience: Previous experience in logistics, warehouse operations, or transport management, preferably in a night shift or operations controller role. Proficient in using logistics software, reporting tools, and Microsoft Office Suite (Excel, Word, etc.). Strong knowledge of transport, warehouse, and logistics operations. Excellent leadership and team management skills. Ability to work under pressure, prioritise tasks, and solve problems quickly. Exceptional communication skills, both written and verbal, to liaise with staff, customers, and management. Strong understanding of health and safety regulations, compliance standards, and industry best practices. Ability to work independently and make decisions in a fast-paced, dynamic environment. Flexibility and a strong sense of responsibility, with a keen eye for detail. Benefits: Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and 49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme. Referral Bonus 750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us! Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes. TPBN1_UKTJ

Created: 2025-12-13