Marina Operative

POST ID: SRQ25/2601 MARINA OPERATIVE Marina Developments Ltd is the UKs leading Marina operator. Situated in Southampton , Shamrock Quay Marina is a busy and high-profile visitor and boat yard services destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative to assist with marina operations at Shamrock Quay Marina. You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to48 hours each week 0700-1900 hrs on a shift pattern of 4 on 4 off supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process. The role will include but not limited to: Provide a meet and greet service to all members and visitors Overseeing the berthing allocations of vessels To carry out general maintenance tasks as required Ensuring the telephone is answered in the correct and timely manner To ensure all customer enquiries are dealt with both promptly and efficiently Assisting in actively marketing and promoting the marina and associated services Maintaining the security of the site Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards The key requirements for this role are but not limited to: Enthusiastic and friendly with a flexible and positive can do attitude Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage) General maintenance skills (not essential but an advantage) Self-motivated and able to work without supervision Sound awareness of basic health and safety in the workplace Confident use of IT systems A practical, resourceful and common-sense approach Good practical boating skills/qualifications (not essential but an advantage) Competent swimmer (essential) Educated to at least GCSE level or equivalent There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Companys full privacy notice on our website To apply, please click the apply button. Closing date: 19 th February 2026 Please note that if you have not heard from us within two weeks of the closing date, you can assume your application has not been successful on this occasion. TPBN1_UKTJ

Created: 2026-02-05