Sales Support & Customer Service Coordinator

Sales Support & Customer Service Coordinator (Agricultural Machinery)Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.THE COMPANYGM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales.In this newly created role, they are looking for an organised and proactive Customer Service & Sales Support professional to support the sales team and ensure customers receive a smooth, professional experience from sale through to delivery.This is a varied operational role combining customer service, sales administration, CRM management and stock coordination within a busy agricultural environment.KEY RESPONSIBILITIESProvide sales support following machinery and equipment sales.Coordinate Pre-Delivery Inspections (PDI) and delivery scheduling.Manage CRM system, enquiries, quotes and sales pipeline.Maintain accurate stock listings and website updates.Raise and manage purchase orders and supplier communication.Handle customer enquiries, calls and front-office support.Follow up with customers after delivery to ensure satisfaction.Complete warranty paperwork and delivery documentation.Work closely with sales, workshop and yard teams to ensure smooth operations.SKILLS & EXPERIENCEEssentialExperience in sales support, internal sales or customer serviceStrong organisation and administrative skillsCRM or sales system experienceGood IT skills (Office 365 or similar)Confident communicatorFull UK driving licence DesirableAgricultural or machinery sector experienceStock management or purchasing experienceKnowledge of agricultural equipment or willingness to learnWHY JOIN Varied role in a well-established agricultural businessOpportunity to work closely with sales, customers and operationsKey position supporting the end-to-end sales processHOW TO APPLY To apply or for more information, speak to Becki Moore at Westmoore Recruitment.Westmoore Recruitment are an external employment agency and working in partnership with the employer. xjdpvnf All direct applications or third-party applications will be forwarded to Westmoore Recruitment.

Created: 2026-03-17