Account Manager

PAYE Umbrella Account Manager | Payroll | Recruitment & Contractors Location: Office-Based Sector: PAYE Payroll | Umbrella Services | Recruitment Job Overview We are seeking an experienced PAYE Umbrella Account Manager to join a growing payroll and umbrella services provider . This role is ideally suited to a knowledgeable payroll professional who enjoys managing key accounts , building long-term client relationships, and delivering a consistently high standard of service in a fast-paced environment. As a key member of the payroll team, you will take ownership of recruitment agency partnerships and associated contractor accounts, acting as a trusted advisor on PAYE, umbrella payroll, and compliance matters . This is an excellent opportunity to join an expanding organisation where expertise is recognised and career development is actively supported . Key Responsibilities Account & Relationship Management Act as the primary point of contact for recruitment agency partners and associated contractor accounts Build and maintain strong, long-term client relationships to ensure high satisfaction and retention Act as a trusted advisor on PAYE and umbrella payroll processes Payroll, Compliance & Contractor Support Provide accurate, timely, and compliant guidance on PAYE payroll and umbrella services Support contractors with onboarding, payroll queries, and ongoing account management Ensure adherence to HMRC legislation, IR35 requirements, and payroll compliance standards Maintain accurate records in line with regulatory and internal governance requirements Account Development & Service Improvement Identify opportunities to grow existing accounts and enhance service delivery Work collaboratively with internal payroll, compliance, and operations teams Deliver a professional, end-to-end service experience for agencies and contractors Skills & Experience Required Proven experience in PAYE payroll and umbrella services would be benificial Strong working knowledge of HMRC regulations, IR35, and payroll compliance Experience managing recruitment agency and contractor accounts Excellent communication and relationship-building skills Highly organised with strong attention to detail Proactive, customer-focused, and solutions-driven approach Whats On Offer Competitive salary with performance-related bonus Supportive and collaborative team environment Clear career progression and opportunities for increased responsibility Opportunity to make a meaningful impact within a growing payroll provider A role where your expertise, ideas, and contribution are genuinely valued Apply Now If you are an experienced PAYE Umbrella Account Manager looking to take ownership of key accounts and progress within a growing payroll and umbrella services provider, we would welcome your application. Apply today to take the next step in your payroll account management career. TPBN1_UKTJ

Created: 2026-02-06