Sales Support Executive

Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UKs largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.All potential applicants are encouraged to scroll through and read the complete job description before applying.An exciting opportunity to join the Sales Support Team on a 12-month fixed term contract has become available for an individual who is passionate about Customer Experience. We are looking for a professional with an eye for detail who will reinforce our company values and support our rapid growth plans. As Sales Support Executive, you will process financial agreements and supporting documents, deliver an outstanding Customer Experience when liaising with suppliers and customers and ensure deals are administered right first time to achieve SLA and Compliance standards.Role responsibilitiesManage correspondence between the Relationship Directors and Internal Account Managers and their clients (Customers/Introducers/Suppliers)Monitor customer accounts and provide exposure to Relationship Directors as and when requestedRaise finance agreements Hire Purchase/Finance Lease/RefinanceUpdate systems to record all transaction details (telephone conversations, emails, internal communications) to ensure visibility across the businessPrepare payout documentation accurately and according to company SLAs and Compliance standardsComplete transaction files and communicate requirements in a timely fashion with particularemphasis on a right first time approachCarry out know your customer and supplier checksKey skills required;Previous customer service experienceIT literate- Word, Excel, OutlookAbility to work under pressure and meet challenging deadlines and SLAsAttention to detail and accuracyExcellent verbal and written communication skillsPrevious administration experience within Financial Services industry would be beneficialSo, why would you want to work here?We have a great working environment and were an ambitious business. We achieve so much because of our people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. Its a truly collaborative place to work. At Propel, we embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, youll never be too far away from colleagues. This is a hybrid role, with 2 days per week in the Newport office, giving you the best of both worlds.Benefits you can expect:25 days annual leave + bank holidays2 additional days holiday after 5 years service Birthday day off Opt in Private Medical InsuranceSubsidised gym membership Cycle to Work SchemeBuy Annual Leave SchemeHalf day seasonal shopping Auto enrolment pension 3% employer contribution subject to eligibility Life Assurance 3 x basic salaryEmployee Assistance Programme available 24/7 Company events and reward schemesWe are proud to be a member of Stonewalls Diversity Champions programme and are committed to improving workplace inclusion. xjdpvnf The Curve Group is Propels outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but Propel will have access to it. You can find their privacy policy here:

Created: 2026-04-28