Clinical Product Specialist - Radiology
CT19 - newport, midlands
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We are working closely with an Oxford headquartered medical imaging company, looking to revolutionise the 3D x-ray market with at point-of-use technology. They are growing rapidly across UK, Europe and in the US. Currently searching for a Clinical Product Specialist.The role would be responsible for the clinical promotion and ensuring customer satisfaction of the clients Medical and Veterinary Systems. The team are looking for someone to utilise their clinical knowledge base, training expertise and commercial skills to promote and educate medical and veterinary professionals on the clients unique tomosynthesis imaging technologies.Clinical Product Specialist - RadiologySalary: Up to £70,000 + Car Allowance + Comprehensive BenefitsLocation: Covering UK territoryResponsibilities: Product Sales SupportPromote excellent relationships with customers to ensure product and market needs are well understood and providing support to the sales team in commercial negotiationsContribute to the creation of compelling product marketing material (White papers, presentations)Contribute to the completion of Technical Sales ResponsesProvide training internally and to distributors on the clients DT Medical and Veterinary systemsManage and Collect high quality image data to promote key system benefitsTraining/Applications Support Deliver engaging training sessions to ensure high levels of customer satisfactionCollaborate with Service and R&D to efficiently and effectively resolve customer issuesDeliver engaging product demonstrations to promote the benefits of the clients Medical and Vet SystemsProduct Development Collate and share customer feedback to enhance future system developmentSupport clinical trials and studies in conjunction with the R&D team and external clinical partnersGeneral/OtherTravel to customer sites in the UK and overseas as requiredMaintain a safe working environment and follow all protocols to ensure compliance with company quality procedures and regulatory standardsRequirements Skills & Qualifications Educated to degree level in RadiographyCurrent HCPC registrationCore Radiography knowledge, and image interpretationAn understanding of learning styles to meet customer needsAbility to work independently and to be self-motivatedProblem solving nature, being ability to work through challenges under pressureAbility to react to changing working requirementsHighly effective presenters; able to use Powerpoint to create impactful presentationsAbility to communicate on a broad level within the organisation and customer environmentDetail focus with the tenacity to see tasks through to their successful completionExperienceExperience of product support within the radiology domainDelivering impactful Product demonstrationsDelivering Applications Training in a Clinical EnvironmentDevelopment of Training MaterialSuccessful track record of maintaining high customer satisfactionProviding Product Management/Development with concise and effective feedback on image quality and system functionality improvementsSuccessful management of customer satisfaction challenges
Created: 2025-08-01