Commercial Billing/Invoicing Manager

Brilliant New - Commercial Billing Manager - Newcastle Global HQ (Hybrid 6 month FTC)Ready to make your application Please do read through the description at least once before clicking on Apply.Who: Tenth Revolution Group (same investment portfolio as Uber/Airbnb/Spotify!) : Commercial Billing Manager (Contract Finance - Billing/Invoicing)Where: Newcastle, UK (Global Head Office)When: Immediate or ASAP April Start Ideal Why: strategic projects/automation/upskillingTenth Revolution Group have a brilliant new opportunity to join our commercial Billing team on a 6 month fixed term initial contract as a strategic hands on Billing Manager. Responsible for the management and delivery of the Contractor timesheet management & Client billing operations function worldwide. Youll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client/Contractor. This is a direct billing role, personally processing billing/invoicing leading from the front on best practise/process/stakeholder management & actively developing a small team (3-4 people)About UsTenth Revolution Group are the global leaders in trusted technology talent. We find, train & deploy Cloud IT professionals and deliver top tier technology projects and services. The group has c.1000+ employees across 20+ offices worldwide and does business in circa 50 countries. You will be joining our global HQ in Newcastle, with some hybrid working available after initial induction.What Youll DoAs the Commercial Billing Manager, you add immediate impact owning day-to-day management and delivery of the Contractor timesheet management and Client billing operations function worldwide. Youll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client and Contractor. This is a unique opportunity to upskill, influence and improve the Billing function & celebrate success!Key ResponsibilitiesTeam Leadership & Day-to-Day ManagementProvide hands-on leadership for Contractor Billing team, driving performance to meet productivity & quality targets through workflow management/continuous coaching.Oversee day-to-day operation including allocation of workload, SLA adherence, and prioritisation of invoicing tasks across global regions (UK, EUROPE, APAC and USA)Monitor team productivity/output through daily dashboards, performance metricsEnsuring service standards and deadlines are consistently met weekly/monthly etcLead daily or weekly operational stand-ups to review progress, resolve bottleneckKeep the team focused on delivery (collaborating with successful current staff too)Final escalation point for invoicing issues, swift resolution/stakeholder confidence.Billing Operations ManagementSupervise end-to-end client invoicing lifecycle (invoice generation/accuracy/on time)Maintain direct oversight of all invoice workflows, actively reviewing req's/compliance docsSmooth client experience through clear communication, proactive follow-up,/ownership.Reporting & Compliance Generate/review KPIs. Ensure all processes comply with company policies and standards.Conduct regular audits of files and documentation to maintain full compliance readiness.Partner with Commercial Finance team to resolve complex cases/minimize risk exposure.Stakeholder & Client EngagementPrimary contact for complex billing issues, resolving disputes with Clients by collaborating with Sales, Credit Control and Client services teams to align delivery with client requirements.Build relationships/communicate clearly with Clients, providing updates and resolving issues quickly to enhance satisfaction.Continuous Improvement & PerformanceOwn Billing performance reporting tracking KPIs (turnaround times, accuracy and accruals)Identify daily/weekly operational issues, process/system improvements, increase efficiency.Champion best practice/contribute to the design rollout of automation or workflow tools.Why Join Us as a Commercial Billing Manager?Take full ownership of a critical operational function (lead, coach, and empower the team)Shape the Contractor & Client experience and improve processes at scale for a global leader in tech recruitment. Provide a best-in-class service and drive this through the operation.Why work for Tenth Revolution Group?Performance based career plan to higher/leadership levelsPerformance based discretionary bonus ( not guaranteed)Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day10 days of 'Work From Anywhere' after passing probationFamily Matters (Maternity/Paternity/loss/fertility support)Discounted travel (Corporate Pop Card: +1 years service)Perkbox & NE1 discounts at local area retail/hospitalityEnd of year/Xmas Company Closure (25th Dec-1st Jan)EAP (Phone Counselling, Legal/Financial/HR/Health)4pm Wellbeing Weekend early finish for all staff3pm 'Summer Fridays' early finish in July/AugustMonthly socials (complimentary drinks/food)Central Services awards/recognition bonusSalary sacrifice workplace pensionEmployee benefits platformFrequent team/TRG eventsFantastic team cultureSalary/Rate: Discretionary D.O.E (initial 6 month FT contract, discretionary perm conversion)TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English. For more information about a career within TRG Central Services, we recommend visiting: : Sarah McKinnell, TA Manager for UKN & CS ( )Or, Justin Hughes - Senior Director Contract Operations ( )Applicants must hold full independent legal authorisation to live and work in the UK both now and in the future. We are not able to provide sponsorship.Tenth Revolution Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. xjdpvnf We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates.

Created: 2026-04-28