D365 F&O and CE Service Delivery Manager

Job DescriptionD365 Service Delivery Managerc.80k + generous benefits package + discretionary bonus Hybrid Working - 3 days on site Permanent Role Overview:Our client, global organisation, is in the middle of a huge D365 F&O transformation programme and looking to recruit an experienced and driven Service Delivery Manager.You'll need to have experience working as a Service Delivery Manager within D365 (F&O and CE) as the key purpose of the role is to lead the support, quality, and governance across the entire platform. This is a pivotal role ensuring a smooth transition from project delivery to go-live operations. Key Responsibilities:Own D365 CE & F&O service delivery performance, governance, and continuous improvementManage incidents, service requests, developments, and problem resolutionCollaborate across teams to ensure quality, efficiency, and high service standardsLead service transition from implementation to BAUReport on performance, run stakeholder meetings, and manage service communicationsCandidate Requirements:Educated to a degree levelStrong experience in D365 CE & F&O service deliverySolid technical understanding of the D365 (F&O and CE) ecosystemProject/sprint management experience (Agile is desirable)Proficient in issue resolution, stakeholder engagement, and service reportingMicrosoft certifications (preferred but not essential)Strong understanding of current legislation's and relevant governanceModis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Created: 2025-08-03