Head of Ecommerce

Head of E-Commerce North East England | On-site Working | Full-time Are you a commercially minded E-Commerce leader with a passion for growth and customer experience? We’re seeking aHead of E-Commerceto drive digital performance and deliver measurable impact across UK, US, and EU markets. As a rapidly scaling lifestyle and leisure brand, we operate D2C and through leading retailers and marketplaces. With recent international expansion and product innovation milestones, this is a pivotal role in shaping our next phase of digital growth. About the Role You will lead the E-Commerce and digital marketing function, optimising performance across all channels while ensuring a best-in-class online experience. Collaborating closely with Product, Marketing, and Operations teams, you'll use data to guide strategy, improve user experience, and drive sales across owned and third-party platforms. Key Responsibilities: Own and optimise the Shopify e-commerce environment, with a focus on conversion rate and customer journey improvements. Lead digital strategy across SEO, PPC, email, content, and paid social — delivering ROI-driven campaigns in the UK, US, and EU markets. Oversee pricing, promotions, and product listing strategies across D2C and marketplaces. Analyse customer behaviour, sales trends, and marketing performance to continually refine strategies. Manage digital budgets effectively and report on channel and site-level ROI. Collaborate cross-functionally to enhance customer acquisition, retention, and loyalty. Stay ahead of industry and competitor trends to identify and act on emerging opportunities. We’re Looking For: Proven experience scaling e-commerce performance across international markets, ideally usingShopifyandShopify Markets . Strong commercial acumen with a history of delivering revenue and conversion growth. Confident across performance marketing disciplines (SEO, PPC, CRM, paid social, CRO). Experienced in building and leading high-performing teams in a fast-paced D2C environment. Data-driven mindset with proficiency in GA4 and performance tracking tools. Hands-on understanding of UX principles, CRO tactics, and customer journey optimisation. Experience managing large digital budgets and marketplace trading strategies. This is an exceptional opportunity to combining technical e-commerce know-how with strategic vision, marketing insight, and the ability to execute at pace. If you're excited by the chance to lead digital growth in a purpose-driven, product-led business, we’d love to hear from you. Apply now or message us to learn more.#J-18808-Ljbffr

Created: 2025-08-28