User Experience Designer

UX Service Designer Contract: 10 months | Location: Newcastle (Hybrid) | Rate: £350-425 per dayA global digital consultancy delivering large-scale transformation projects across the public and private sectors is seeking a UX Service Designer to join an established multidisciplinary team. This is an opportunity to shape services end-to-end, from discovery through to implementation.In this UX Service Designer role, you’ll lead human-centred design across complex programmes, bringing research, strategy and design thinking together to create services that truly work for users.ResponsibilitiesLead the full human-centred design process, from framing services to delivery.Conduct and synthesise ethnographic and UX research to uncover user needs.Facilitate workshops and guide teams toward informed, collaborative decisions.Produce journey maps, prototypes and usability tests to validate concepts.Provide expert input across multiple teams, influencing key design and service decisions.About YouAdvanced expertise in UX Research and strong knowledge of Service Design, System Design and Design Thinking.Skilled in translating complex insights into clear, actionable service improvements.Confident working autonomously while supporting and guiding multidisciplinary teams.Comfortable engaging stakeholders at all levels and aligning diverse perspectives.Curious, collaborative and eager to stay up to date with industry best practices.If you’re a UX Service Designer who thrives on shaping meaningful, user-centred services, we’d love to hear from you. Apply now to find out more.

Created: 2025-11-19