Service Design Analyst

Job DescriptionService Design Analyst Public Sector (Contract)Location: Newcastle/HybridRate: 34,611 39,372 Contract: 12 monthsAn established public sector organisation is seeking a Service Design Analyst to support the development, improvement, and transition of IT and digital services.Youll work across teams to ensure service design meets user needs, business objectives, and operational requirements. The role involves service design documentation, stakeholder collaboration, service readiness planning, and supporting go-live activities.You should have experience with:ITIL-aligned service managementWriting service design packages and support modelsSupporting the transition of services into live operationWorking with delivery teams in Agile or project-led environmentsEngaging with technical and non-technical stakeholdersThis is a fantastic opportunity for a process-driven service analyst to support digital transformation at scale.Apply now to learn more and secure an interview.

Created: 2025-07-03