Inbound Call Handler
MTrec Ltd Commercial - Newcastle upon Tyne, England
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Rewards and Benefits on offer:* Immediate start.* Working for a blue-chip company with a great team-based culture.* Varied and interesting job role.* Working Monday-Friday.* Opportunity to work from home one day a week.* Great resources.* Great team culture.* Any support required is provided.The Company You Will Be Working For;MTrec is proudly representing our truly unique and special customer service client in their search to appoint an Inbound Call Handler as soon as possible. You will be working with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided.The Role you will be Doing;* Answering inbound calls from customers.* Liaising with customers via email.* Resolving customer complaints.* Following company guidelines to ensure all queries are dealt with quickly, professionally and efficiently.* Responsible for managing effective communication and coordination between team members....
Created: 2025-07-12