Customer Services Co-ordinator

Staff Power Group are proud to be partnering with a global leader in vehicle occupant safety solutions, in the recruitment of a Customer Account Coordinator for their UK manufacturing operation. This is a key role within a small, agile team, supporting customer accounts, managing orders, coordinating export documentation, and ensuring effective communication between internal teams and global stakeholders. The role requires strong organisation, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: Act as the first point of contact for customer orders and queries Input and manage orders using ERP systems Coordinate production schedules and delivery updates Support quotation preparation with the Sales Manager Handle technical queries and escalate when needed Manage export documentation and support compliance processes Set up and maintain customer account information Contribute to continuous improvement and customer satisfaction Requirements: A-levels or BTEC Level 3 minimum; degree desirable Strong communication and administrative skills Proficient in MS Office (Word & Excel) Previous experience in manufacturing or with ERP systems is beneficial German language skills are an advantage but not required Willingness to travel internationally on occasion Benefits: Company pension Discretionary bonus schemes Life assurance Free on-site parking Community volunteer programme and social events This is an excellent opportunity to join a global business with a strong focus on safety, innovation, and continuous improvement. TPBN1_UKTJ

Created: 2025-10-25