Elections Admin Asssitant

Job:Electoral Support Assistant Location:Northumberland County Council Band:£13.26 - £13.47 per hour Hours:37 per week (flexible working may apply) Contract:Staff Bank - 17 thOctober 2025 to January 31 st2026 Northumberland County Council are looking to add Electoral SupportAssistants to our Staff Bank to provide vital administrative and clerical support within our Elections Team. This is an exciting opportunity to support the democratic process and play a key part in delivering electoral services across the county. About the Role As an Electoral Support Assistant, you will: Handle customer enquiries by phone, email and in person, ensuring a high standard of customer service. Maintain large and complex databases such as the Electoral Management and Registration Systems, ensuring information is accurate, secure and GDPR compliant. Assist with postal vote and proxy vote applications, following procedures to prevent fraud. Support the preparation of key documentation for elections. Manage incoming and outgoing post, including handling cheques in line with financial procedures. Operate general office equipment, maintain supplies and provide a range of office support services. Work flexibly, including late evenings and weekends during election periods. About You We're looking for someone with: A good general education demonstrating literacy and numeracy. Experience of working in a busy customer service or administrative role. The ability to work accurately with personal and sensitive information. Strong IT skills with experience using databases, spreadsheets and email systems. A calm and systematic approach to working under pressure and meeting deadlines. It would also be great if you have: Knowledge of the democratic process or previous experience in elections. An understanding of data protection requirements. A clean driving license and access to a vehicle. Please note:This role will involve unsocial hours during election periods and some travel across the county. If you're reliable, organised and would like to contribute to the vital work of the Elections Team, we'd love to hear from you. Northumberland County Council's Staff Bank provides a pool of highly skilled temporary workers who are looking for a long-term placement, or who want to work flexibly within the council. If a team needs support due to sickness, common staff shortages, or general vacancies, they call upon registered bank members to fill available assignments. These can be filled via a long-term assignment for up to 12 months or on an ad hoc basis. Benefits of joining NCC's Staff Bank include: Flexible contract - work and earn alongside your current commitmentsCareer opportunities - Build and increase your employability and professional network with the opportunity to gain fixed term and permanent contracts.Try different roles within the organisation to find your fit.Develop new skills and enhance current expertise to help supplement your career.Where we receive a high volume of applications for a post, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible to avoid disappointment.The Staff Bank is managed by the Temporary Staffing Team, who you can contact . You will be subject to Northumberland County Council's pre-employment checking process which includes a minimum of 2 references covering the past 3 years, health clearance and proof of right to work in the UK and depending on the assignment you may be required to undertake a DBS check. We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post. For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance noteshere Alternative application format: British Sign Language: For those with speech difficulties or hearing loss:Text relay servicedial 018001 01670 623930#J-18808-Ljbffr

Created: 2025-08-30