Collections Specialist

Job Description Collections Advisor Job Location: Crownhill, Milton Keynes / HybridSalary: up to 30,000 PAHours: MondayFriday 8:30am5:30pm, plus 1 in 4 Saturdays (9am1pm)Benefits:26 days holiday + your birthday off (increases to 30 with service)10% discretionary bonus (based on personal and company performance)Vitality Health cover Must have previous collections experience.Our client is looking for someone who can engage with customers over the phone, support them through financial difficulties, and help bring accounts up to date all while ensuring full compliance with FCA regulations.Key responsibilities include:Making inbound and outbound calls to resolve overdue accountsSetting up affordable repayment plansProviding fair, tailored solutions for each customerFollowing internal policies and FCA guidelinesWhat youll bring:Previous experience in collections (telephone-based)Excellent communication and problem-solving skillsStrong attention to detail and time managementA positive, team-focused attitudeThis is a fantastic opportunity to join a supportive and fast-paced environment where your contribution truly makes a difference.

Created: 2026-03-20