Land Rights Liaison Officer - Business Support

Job DescriptionLand Rights Liaison OfficerStockton On Tees (Client Office-Based with Field Travel)PermanentSalary c 27,000 + 4,800 Car/Car Allowance + Flexible BenefitsSummaryFreedom Land & Estates Management Services is expanding! Were looking for an ambitious individual to join our team as aLand Rights Liaison Officer, based out of our clients offices in Stockton on Tees. This is a fantastic opportunity for someone with strong customer service skills and a desire to progress into a Wayleave Officer or Surveyor role.This role is pivotal in maintaining strong relationships with landowners and customers, ensuring timely and professional acquisition of consents for lower complexity connections work. Full training and mentoring will be provided to support your development.Some of the key deliverables in this role will include:Acquiring standard consents for: New connectionsGrantor/property changesPayment re-assessmentsSubstation access reviewsBoundary & tenure enquiriesSimple drainage claimsAccess arrangements for maintenanceConducting face-to-face meetings with customers and grantors.Acting as a key liaison between Wayleave Support and Wayleave Officers.Maintaining accurate records and ensuring timely resolution of enquiries.What were looking for:If you thrive under pressure, enjoy problem-solving, and have a passion for customer service, this role is for you. Youll be someone who is organised, assertive, and confident in communicating with a wide range of stakeholders.Essential:Full clean driving licenceStrong customer service orientation & customer facing experienceHigh standard of verbal communicationA minimum of 2 A level or equivalent standard of educationDesirable:Experience with wayleaves & consentsUnderstanding of the legal system and electricity industry statutory backgroundPrevious negotiation experienceBenefits:We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:Salary sacrifice car scheme (Hybrid/Electric Vehicle)Pension with a leading provider and up to 8% employer contributionPersonal Wellbeing and Volunteer DaysPrivate Medical InsuranceFree 24/7 365 Employee Assistance Program (including counselling and legal advice)Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free BikesPersonal development programmeNext Steps: As a business,wereon a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. Well do our best to outline the recruitment processto youahead of time with plenty of notice. If you require any accommodations toparticipate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of 500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-RC1#Hybrid#Freedom

Created: 2025-08-27