Revenues and Benefits Officer

We have an exciting role within our Resident and Business Support Service as aRevenues and Benefits Officer . About UsTo succeed in this role, you need experience in customer service, effective verbal and written communication skills, and excellent attention to detail. You should be self-motivated, able to work under pressure, and a team player. You will manage a caseload involving customer contact via multiple channels, including inbound and outbound calls and in-person interactions at our Contact Centre. Your responsibilities include ensuring all cases are handled to completion in accordance with relevant statutory regulations, policies, and procedures, and maximizing cash collection. Experience in benefits and council tax support is preferred. This is a fixed-term position until 31st December 2025, working 22.5 hours per week on a part-time basis. We offer:Generous leave entitlement, with an option to purchase up to 10 additional days annually Excellent pension scheme with top-up options Staff networks run by employees for staff Flexible working arrangements (dependent on role) Electric car lease scheme Cycle to work scheme Employee benefits portal including wellbeing and Employee Assistance Programme Staff lottery A supportive team environment in an innovative and growing service area Travel and car parking schemes Ongoing training and development opportunities Career progression opportunities and more For more information or to discuss this opportunity, please contact Rachael Burton . This post is subject to a Baseline Personnel Security Standard (BPSS) check, including verification of unspent criminal convictions. We operate a Guaranteed Interview Scheme for applicants who meet all essential criteria and indicate they have a disability, are a looked-after young person, care leaver, or veteran.#J-18808-Ljbffr

Created: 2025-07-21