Customer Service Administrator

Customer Service Admin Tweedbank Were looking for a friendly, proactive Customer Service Admin to join a busy local team. Youll be the first point of contact for customers, handling enquiries, processing updates, and ensuring a smooth, positive experience at every stage. What youll do: Answer and manage incoming calls, emails, and in-person enquiries Process account changes, renewals, and customer requests accurately Maintain up-to-date records and documentation Identify opportunities to offer additional products or services Support colleagues with administrative tasks and team goals What youll need: Excellent communication skills and a customer-first mindset Strong organisation and time management skills Confidence using IT systems Willingness to learn and adapt in a fast-paced environment Whats on offer: Competitive salary 25 days holiday plus bank holidays Pension, life insurance, and health plan Ongoing training and career development opportunities TPBN1_UKTJ

Created: 2025-09-09