Senior Customer Success Manager

Senior Customer Success Manager - ELT, Data and AI SaaSUp to £65k base + 25% OTEHybrid - 2 days in London office This tech is an absolute need to have for any institution!Most companies in the world right now use multiple pieces of data heavy tech but if you wanted to have birds-eye view or ask that data questions - that nearly impossible with a tech like this.This connect all data sources and lets companies get the most out of the data sources!Exciting bits!Its a tech that works and companies love itTech has multiple uses casesFundedBig plans to grow next year and aiming for profitability The RoleThis role entails all of the classical elements of CS and AM including - renewals, upselling, day2day management, working with team for implementation, onboarding, talking data strategies, QBRs etcTalking to CFO, C'suite, commercial director and marketing directors on the commercial level,This is also a technical role as on the day2day level you're talking and working with data & data analyst teams - you will be talking data alot!Working with c.30 accounts, 1-2m BoBRequirementsYou must have at least 3+ years SaaS Customer Success experience - ideally closer to 5-6 yearsYou must be technical and have a great understanding of of data/AIYou must also come from a data heavy SaaS solutionKnowledge of SQL and data basesInterest in data & AICan come into the London office 2 days a weekGreat written and verbal communication skillsApply to find out more!

Created: 2025-09-10