Performance Analyst

Job Title: Performance AnalystLocation: London / Remote Day Rate: £500-£550 per day (Inside IR35)Duration: 2 month Initial contractRole OverviewWe are seeking a motivated and skilled Performance Analyst to join our digital team in supporting the continuous improvement of public services through data. Develop, maintain, and improve performance dashboards to support decision-making and service improvement.Use tools such as Google Analytics, BigQuery, and Microsoft Clarity to analyse user behaviour and engagement.Apply strong analytical skills to uncover trends, issues, and opportunities within user interaction data.Write advanced SQL queries to access and manipulate data, particularly within Google Cloud Platform (GCP) and tools such as Dataform.Work with service teams and stakeholders to communicate insights effectively — turning complex data into clear, actionable stories.Collaborate across disciplines to ensure data and performance insights are central to service design and delivery.Contribute to the development of performance frameworks that align operational metrics with long-term strategic goals.Support SEO and digital content strategies to improve discoverability and reach of our services.Essential Skills and ExperienceExperience designing and maintaining dashboards that support service performance and continuous improvement.Proficiency in using Google Analytics, BigQuery, and MS Clarity for digital performance analysis.Strong analytical and problem-solving skills, with the ability to interpret data and present clear, evidence-based insights.Advanced knowledge of SQL and experience using cloud-based data tools such as those on Google Cloud Platform.Excellent communication skills, with the ability to work collaboratively and present data-led findings to a range of stakeholders.Desirable Skills and ExperienceFamiliarity with Dataform or similar data modelling tools.Experience developing or contributing to performance frameworks for digital or public services.Understanding of SEO principles and digital communications in the public sector.

Created: 2025-08-11