Dispatcher

Job Description Take control of the platform and your careerAt Northern we keep people moving with confidence and behind the scenes, our data engineers create the same confidence in the information and insights which keep Northerns services running safely, smoothly and efficiently. As the Data Engineering Team Manager, you will be accountable for building and leading a high performing team of skilled data engineers, managing cross-functional projects, and aligning the data engineering strategy with business objectives. This role is pivotal in ensuring the availability, security, and scalability of data systems to support the organisation's digital transformation its about shaping how data powers Northerns future.Are you calm under pressure, quick-thinking, and ready to take command of critical moments? Join us as a Train Dispatcher and play a vital role in the safe and efficient movement of trains across the networkDoes this sound like you? What youll be doing: Dispatching trains safely and punctually from station platforms Communicating clearly with train crews, station staff, and control rooms Monitoring train movements and responding quickly to disruptions or changes Ensuring safety protocols are followed at all times Delivering excellent customer service and information, especially during delays What were looking for: Strong communication and decision-making skills Ability to stay calm, focused, and accurate in a fast-paced environment Good awareness of safety procedures and regulations (training provided) Flexibility to work shifts, including early mornings, evenings, weekends and holidays Previous rail, transport, or safety-critical experience is a bonus but not essentialThe Best Bit....Our BenefitsBecause we value our people and reward hard work, weve created a benefits package that we think youll love. So, youll be able to make the most of:Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.Full Uniform for Frontline Facing Roles - our frontline people are the face of the business, so we provide you with a stylish and high-quality uniform.Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. Certain eligibility criteria will apply.Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.You can find out more here .Please note that Northern reserves the right to close recruitment for this role before the published closing date if high volumes of applications are received.27,004However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!All Our Offers are subject to passing a medicalWere an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.We also have Disability Confident status, which means were committed to making the most of the talents that disabled people can bring to the workplace. Why Northern? Were more than just a train operator. Were the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, were on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, were celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey. A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we dont just move people from A to B - were building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if thats something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, well always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob theres a place for you here in the railway.

Created: 2025-12-13