Road Freight Operations Account Manager

Job Description Position: Road Freight Operations Account Manager Location: WythenshaweHours: Mon - Fri, 9:00 - 17:30 (Flexible start and finish times)Hybrid working: 2 days from home, 3 office-basedSalary: Up to 34,000 (Negotiable)Are you looking to join a logistics business where you're more than just a number? Where your input matters, your voice is heard, and you're part of a company owned by its people?We're hiring a Road Freight Operations Account Manager to join our thriving, people-first logistics team based in Wythenshawe. With an employee-owned structure at the heart of our success, we invest in our team, celebrate achievements, and build careers - not just job titles.If you're passionate about road freight, thrive in a fast-paced environment, and want to work for a company that genuinely values its people, this could be the role for you.Key ResponsibilitiesManage end-to-end road freight operations for a portfolio of clientsAct as the primary contact for customer accounts, ensuring service excellenceBuild and maintain strong client relationships through proactive communicationNegotiate rates with hauliers and suppliers to deliver cost-effective solutionsProvide quotations and track market trends to remain competitiveCoordinate collections and deliveries across the UK and EuropeMonitor and resolve operational issues, ensuring on-time performancePrepare and manage all necessary documentation for shipmentsCollaborate with internal teams to support account growth and retentionSupport the sales team during client visits and account reviewsWhat We're Looking ForPrevious experience in road freight forwarding/operationsStrong commercial awareness and customer service skillsConfident in managing accounts and building long-term relationshipsExcellent organisational skills with the ability to multitaskA proactive problem-solver who can stay calm under pressureWhy Join Us?Employee-owned business - when we succeed, you benefitEnhanced benefits packageSupportive team culture focused on collaboration and personal growthRegular training and professional development opportunitiesModern offices in Wythenshawe with excellent transport linksBe part of a business that puts people before profitReady to take the next step in your logistics career? Apply now and become part of a company where your work genuinely makes a difference.WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.WR is acting as an Employment Agency in relation to this vacancy.JBRP1_UKTJ

Created: 2026-01-25