Account Manager
ECS Resource Group Limited - Manchester, England
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Job DescriptionAccount ManagerSalary: 55k - 65k basic + 15k bonus + 6k Car allowanceLocation: RemotePersonal ProfileYou will be responsible for developing strategic relationships within existing clients. You will need to build and maintain these relationships, and those with end users, in order to gain an understanding of the client's business and to maximise the development of new business and retention of existing revenues. Key ResponsibilitiesClient Awareness Using effective questioning and breadth of research to investigate and stay abreast of political, economic, social and industry specific trends (both telecoms and your clients' industries) Building Relationships Developing alliances and collaborative opportunities, presenting and demonstrating the benefits of mutual cooperation between Wavenet and your clients. Developing Solutions Getting to the bottom of issues, forming links between client events and the differing motivations of your client contacts to develop solutions that last and benefit all. Planning Development and ongoing use of account plans incorporating strategies for success. Interpretation of account revenue, data and trends to identify opportunities and threats. Sales Performance Consistently achieve a monthly sales target through the development of existing accounts. Desirable CriteriaWLR/SIP/NGN and associated tariffing Data connectivity (DSL, FTTC, EoFTTC, EFM, leased line, P2P, MPLS, SDWAN) UCaaS/PBX CCaaS/Contact Centre Hosted Managed Services, Private Cloud, Public Cloud IT Services -MS365, security, backup, DR/DRaaS Mobile devices, voice and data composites ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Created: 2025-08-20